Purpose – The purpose of this paper is to assess the performance of an online benchmarking tool developed for logistics service users and providers to provide alternative service option in Europe. Design/methodology/approach – First, conduct desktop research including but not limited to...

The European Union has looked to develop ICT systems that are open and interoperable. Through the case study of the Freightwise research project a research gap was identified: Is it possible to manage and plan co-modal freight transport without a centralised system? The adoption of software...