Na-Nan, Khahan; Joungtrakul, Jamnean; Smith, Ian David; … - In: International Journal of Quality & Reliability Management 39 (2021) 1, pp. 53-76
Purpose: To develop and validate an instrument to measure the problems associated with performance appraisal. Design/methodology/approach: The implementation was in two phases. Phase 1 involved the development and validation of an instrument to measure the problems with performance appraisal....