Widmer, Tobias; Karaenke, Paul; Sugumaran, Vijayan - In: Managerial and Decision Economics 42 (2021) 3, pp. 588-604
Determining the effects of quality differentiation on the efficiency of two-sided service markets is challenging. The presence of private information on both market sides and the heterogeneity of sellers can lead to substantial economic inefficiencies. Hence, this paper investigates how...