Reporting safety of care data is now a global imperative. Performance improvement strategies, however, often reflect the requirements of the ambient healthcare system, especially with regard to the voluntary or mandatory reporting of data. The quality and completeness of the data are affected by...

This article explores the ways in which uncertainty can be incorporated into the understanding of better performance approaches, and is thus proposed as an enabling dimension of performance. The enabling characteristic of uncertainty is of special interest to designing educational programs for...

In view of sweeping health and human service reforms around the US and abroad, program performance standards, their measurement, and their application in program accountability have become critical functions. Measuring the performance of healthcare systems has added a new dimension to the...