The study focuses on the understanding of the impact of Total Quality Management (TQM) in firms in South-East Europe (SEE). One hundred structured in-depth interviews were conducted with a mixture of firms in SEE, mainly with middle and top level managers. The main fact of the study is that...

Trust among entrepreneurs, their co-workers and between the entrepreneurs and their business partners plays a key role in the early stages of formation of a new company. In this piece of research, trust is defined as a belief consisting of eight trusting beliefs, emphasising the rational...

Cover -- EDITORIAL ADVISORY BOARD -- Surgical learning and guidance on operative risks and potential errors -- Learning from errors: critical incident reporting in nursing -- Learning from errors in dualvocational education: video enhanced instructional strategies -- Emotions, coping and...

This article aims to look at the relationship between organisational culture and knowledge-sharing practices in a project work context. The key objectives for this exploration is to consider the significance of organisational culture within project-based companies and to determine how...

Purpose – The purpose of this study is to identify and examine various factors that influence the success or failure of knowledge management (KM) initiatives in project-based companies. Design/methodology/approach – Following a literature review, the study proposes a conceptual model of six...

Purpose – Projects almost invariably involve a variety of diversely skilled people from different national, organisational, and professional cultural backgrounds. These people come together for a specific period of time to accomplish certain unique, unpredictable, and complex objectives. These...

Purpose – The purpose of this paper is to investigate the partner selection/evaluation processes in established distribution channels (DCs) and the role played by control systems (CS) over major changes in the internal complexity and the external uncertainty of the distribution network....

The work in this Special Issue was born in the Employee Engagement stream at the 2013 UFHRD Conference. Employee engagement is a growing area for academics and practitioners interested in organisational learning, organisational development, employer relations, leadership, management, human...