Considers the benefits of allocating the correct space to each of a hotel′s various functions. Stresses the importance of appropriate distance between, and access to, inter‐related services; and avoiding congestion when operating leisure and conference facilities. Discusses car parking and...

Discusses the essential components of a hotel and the improvements in facilities brought about by competition, technological advances and social and fashion changes. Examines the results of surveys on customer preferences and looks at hotel classification and rebranding. Considers legislation...