Purpose – The purpose of this research is to identify and validate a measurement model for assessing the quality management practices among small and medium-sized enterprises, specifically for the food processing industry in developing countries such as Malaysia. Design/methodology/approach...

Studies on the implementation of operational flexibility have been limited, particularly in the developing countries. This research attempts to address this gap, explores the extent of the impact of applying operational flexibility on hospital performance in Jordanian hospitals. The study...

In this paper we investigate the effect of changes in open market interest rates on the interest rate spread of Malaysian commercial banks. This is performed by examining the causality and patterns of reactions of banking rates with respect to variation in open market rates. Based on vector...