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Search: person:"Kim, Hyeyoon"
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Kim, Hyeyoon
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Yang, Se-Jeong
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보험서비스의 불평행동에 관한 영향요인 연구- 자동차보험을 중심으로 - (A Study on the Consumer Complaint of the Insurance Service - Focused on the Automobile Insurance Service)...
Kim, Hyeyoon
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2019
Korean Abstract: 본 연구는 보험서비스 이용소비자들의 불평행동을 다룬다. 자동차보험서비스를 대상으로 불만족의 원인, 보험관련지식, 불평행동의 어려움을 살펴보고, 이들이 불평행동에 미치는 영향력을 분석하였다....
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