Riley, Mike; Kokkarinen, Noora; Pitt, Michael - In: Journal of Facilities Management 8 (2010) 3, pp. 202-213
Purpose – The purpose of this paper is to summarise the main post occupancy evaluation (POE) techniques currently available and illustrate which method would be the most appropriate as a performance enhancement tool within higher education (HE) facilities. Design/methodology/approach – The...