Schiavo, Gustavo; Korzenowski, Andre Luis; Soares … - In: Business Process Management Journal 24 (2018) 3, pp. 771-785
Purpose: The purpose of this paper is to analyze the perception of the cold chicken meat value in its supply chain and how to manage the influence of quality demands in this supply chain. It is based on the views that retails and restaurants have about the main quality aspects required to meet...