Kruger, M.; Saayman, M.; Slabbert, E. - In: South African Journal of Business Management 46 (2015) 2, pp. 43-53
In the light of the Issue of declining government funding of South African National Parks (SANParks), as well as the negative influence of the poor service levels in shops, restaurants and eating facilities in these parks on visitor spending, SANParks needs to improve the retail and dining...