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Connections and interactions: an engagement perspective on customer networks
Johnston, Kim A.
;
Lane, Anne B.
- In:
Handbook of research on customer engagement
,
(pp. 441-455)
.
2019
Persistent link: https://www.econbiz.de/10013163405
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Episodic and relational community engagement : implications for social impact and social license
Johnston, Kim A.
;
Lane, Anne B.
;
Hurst, Bree
;
Beatson, …
- In:
The handbook of communication engagement
,
(pp. 169-185)
.
2018
Persistent link: https://www.econbiz.de/10011871774
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