Electronic government initiatives play a central role in opening doors for potential voters to participate in the political process by using electronic voting systems. Electronic voting is attracting more attention by governments around the world, where many countries have exploited e-voting...

Wireless communications technology has rapidly made its way into most people¡¦s daily life in Taiwan. This study surveyed 400 college students in the Taichung region to investigate the relationship between Internet services and convenience features of mobile phones. The results showed that...

A blog was created to help cardiac illness patients and their families cope with the anxiety caused by their health problems and the subsequent treatment process. An empirical study reveals that the customer relationship management practices of the blog site affect visitors’ visit...

Web-enabled customer relationship management, or e-CRM, holds the promise to simultaneously achieve the conflicting goals of strategic flexibility and operational efficiency in developing and executing innovative e-commerce marketing strategies. A new multi-disciplinary field involving such...