It is critical for information and communications technology (ICT) companies to carry our effective power planning, in order to support the growing number of services they provide, and this traditionally relies on the tacit knowledge and experience of senior staff. The loss of such domain...

In e‐commerce, the infomediary is rapidly becoming an important business model on the Web. A low cost Web‐based infomediary for the air cargo industry can help integrate Air Cargo service providers and their customers, and thus improve the productivity of the logistics chain. Customers can...