Almunawar, Mohammad Nabil; Anshari, Muhammad; Ariff … - In: Journal of Science and Technology Policy Management 12 (2020) 3, pp. 443-462
Purpose: The purpose of this paper is to investigate the enabling factors and the customers’ acceptance of ride-hailing in Indonesia. Design/methodology/approach: The authors adopt some constructs from the unified theory of acceptance and use of technology (UTAUT) 2 as the framework for the...