Lindskog, Pernilla; Vänje, Annika; Törnkvist, Åsa; … - In: International Journal of Quality and Service Sciences 8 (2016) 1, pp. 53-71
Purpose – This paper aims to identify conditions affecting sustainability of Lean implementations in Swedish psychiatric healthcare, from a socio-technical perspective. Design/methodology/approach – Longitudinal focus group interviews were conducted with 24 first-line managers within Swedish...