This study of 32 small and medium-sized industrial enterprises explored eight distinct aspects of communication, as appraised by the staff n 493, and innovative performance, assessed by two indicators: perceived innovation effectiveness and patent statistics obtained from the Patent Register at...

Explores the quasi‐experimental study and the impact of the implementation of TQM on well‐being and work‐related perceptions among hospital staff. The survey was carried out before and after the implementation of TQM in a surgical clinic and at the same time in two non‐TQM surgical...