Liu, Yu-Shan; Wohlsdorf Arendt, Susan - In: International Journal of Contemporary Hospitality Management 28 (2016) 4, pp. 700-716
Purpose The purpose of this study was to develop a measurement scale to assess work motives for hospitality employees utilizing McClelland’s theory of needs as the theoretical underpinning. Design/methodology/approach Both qualitative and quantitative methods were applied to achieve the study...