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Dienstleistungsqualität
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Qualitätsmanagement im Sport : Beiträge des 5. Deutschen Sportökonomie-Kongresses [16. - 18. November 2006]
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Service quality in a diversifying market for active participation in sport : provision of fitness centers and voluntary sport clubs compared
Lucassen, Jo M. H.
- In:
Qualitätsmanagement im Sport : Beiträge des 5. …
,
(pp. 183-197)
.
2007
Persistent link: https://www.econbiz.de/10003735264
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