McCarthy, Kimberly; Pearce, Jone L.; Morton, John; … - In: Organization management journal : official journal of … 17 (2020) 1, pp. 43-58
Purpose - The emerging literature on computer-mediated communication at the study lacks depth in terms of elucidating the consequences of the effects of incivility on employees. This study aims to compare face-toface incivility with incivility encountered via e-mail on both task performance and...