Jeong, Miyoung; Kim, Kawon; Ma, Forest; DiPietro, Robin - In: International Journal of Contemporary Hospitality Management 34 (2021) 2, pp. 836-858
Purpose: This study aims to identify key factors that affected US respondents’ dining behavior at restaurants during the midst of the COVID-19 pandemic. Design/methodology/approach: Due to the lack of a prior framework or model to test customers’ perceptions of dining-out behavior during...