LeLoarne, Severine; Maalaoui, Adnane - In: Business Process Management Journal 21 (2015) 1, pp. 152-171
Purpose – The purpose of this paper is to focus on how entrepreneurs anticipate and change their company’s business process management after developing a radical innovation. The paper is based on a critical approach to business process modelling (BPM) that posits that – in spite of all the...