Randeree, Kasim; Mahal, Ashish; Narwani, Anjli - In: Business Process Management Journal 18 (2012) 3, pp. 472-492
Purpose – Organisations utilise Business Continuity Management (BCM) to support sustained performance of electronic systems on which their core activities are based. These organisations require a tool that can be used to assess the maturity of their existing BCM processes. Through the...