Malek, Kristin; Kline, Sheryl Fried; DiPietro, Robin - In: Journal of Hospitality and Tourism Insights 1 (2018) 3, pp. 203-219
Purpose: There are decades of research analyzing turnover in the hospitality industry and yet it remains nearly double other industries. Whereas previous studies have analyzed training and its impact on turnover, the purpose of this paper is to look at the direct relationship between training...