Mele, Cristina; Marzullo, Marialuisa; Di Bernardo, Irene; … - In: Journal of Service Theory and Practice 32 (2021) 1, pp. 52-74
Purpose: Some population groups face precarious health, reflecting their vulnerability, in terms of lack of agency or control. Smart technologies promise to transform people's lives from the enhanced connectedness, greater computational processing and more complex decision-making they can...