Mazur, Lukasz M.; Chen, Shi-Jie - In: Journal of Industrial Engineering and Management (JIEM) 3 (2010) 3, pp. 603-628
The failures to properly educate students about process improvement can be seen as major factor leading to increased risks of patient safety and increased wastes in hospital settings. The purpose of this research was two-fold: 1) to identify characteristics that explain the efficacy of...