McGrath, John M. - In: Journal of Hospitality and Tourism Insights 4 (2020) 4, pp. 511-530
Purpose: This article proposes a model for benchmarking tourism quality of life (QoL) that is practical and affordable to implement by communities of all sizes. The model is tested on a group of 30 mountain towns in the Appalachian region of the United States. Design/methodology/approach: An...