Santos, Ângela Regina Souza; Melo, Renata Maciel de; … - In: Benchmarking: An International Journal 29 (2021) 6, pp. 1757-1780
Purpose: A model to evaluate the maturity of the integration of three management systems in food industries, under the aspects of environment, quality and food safety is proposed. Design/methodology/approach: The model is composed of maturity levels, allowing the understanding of the...