Purpose: The purpose of this paper is to explore the ways in which various dimensions of supply chain performance (SCP) can be improved through increased levels of process orientation across different core operational processes. This study aims to provide simple guidelines which are practical...

Purpose The purpose of this paper is to investigate the role of Business Process Orientation (BPO) at intra- and inter-organizational levels in various aspects of organizational performance. Design/methodology/approach A comprehensive research model is developed based on the review of...

Purpose – This study seeks to explore the role of process orientation (PO) in organizations that go through a transition in implementing enterprise systems (ESs). Design/methodology/approach – Based on an empirical survey of 3,000 large Canadian and US firms, this study investigates the role...

Purpose – Though many studies and reports have been published about the scale of identity fraud (IDF), no work has been done on developing models to measure IDF. The purpose of this paper is to propose a measurement model for IDF and test the validity of that measurement model....