Antony, Jiju; Palsuk, Pruksathorn; Gupta, Sandeep; … - In: International Journal of Quality & Reliability Management 35 (2018) 5, pp. 1075-1092
Purpose: The purpose of this paper is to illustrate the systematic role played by Six Sigma methodology in improving the quality of healthcare. The literature review identifies the relevant opportunities for successful introduction and development of Six Sigma approach in healthcare sector....