Rawabdeh, Ibrahim; Arafah, Mazen; Mustafa, Mohannad Mousa - In: Benchmarking: An International Journal 29 (2021) 3, pp. 931-962
Purpose: This study aims to validate the KAIIAE model in the public sector and analyse the interrelationships between Enablers and Results in the King Abdullah II Award for Excellence (KAIIAE) model to better understand the dynamic logic behind improving excellence results....