Jafar Tarokh, Mohammad; Sharifi, Esmail; Nazemi, Eslam - In: Journal of Business & Industrial Marketing 23 (2008) 5, pp. 350-362
Purpose – This paper aims at studying the success and failure of BPR projects executed throughout Iran. For this purpose, effective indices and also factors of success and failure are to be investigated. Design/methodology/approach – Based on statistical analysis of efficiency indexes mean...