Heiskanen, Eva; Hyvönen, Kaarina; Niva, Mari; Pantzar, Mika - In: European Journal of Innovation Management 10 (2007) 4, pp. 489-509
Purpose – Consumers are sometimes unexpectedly resistant toward radically innovative product concepts, and it is often argued that this is due to their difficulties in understanding the novel products. Thus, marketing research has focused on new ways to make consumers familiar with new product...