Watson, Alastair W.; Taheri, Babak; Glasgow, Steven; … - In: International Journal of Contemporary Hospitality Management 30 (2018) 3, pp. 1845-1862
Purpose: Augmenting employees’ commitment is of important interest to hospitality managers, particularly in the branded restaurant industry where the workforce is often transient. This paper aims to identify and analyse if levels of personal motivation and flow are drivers of commitment, and...