Oliva, Gustavo Ansaldi; Gerosa, Marco Aurélio; Kon, Fabio - In: International Journal of Web Services Research (IJWSR) 13 (2016) 2, pp. 74-101
In ever-changing business environments, organizations continuously refine their processes to benefit from and meet the constraints of new technology, new business rules, and new market requirements. Workflow management systems (WFMSs) support organizations in evolving their processes by...