Lagin, Madelen; Håkansson, Johan; Olsmats, Carl; … - In: Cleaner and responsible consumption 7 (2022), pp. 1-9
How a sustainable business model (SBM) is created for last-mile deliveries (LML) has been highlighted for a long time. However, research is limited regarding understanding the value creation process and the importance that both firms and customers are considered when creating a sustainable...