The healthcare industry : challenges and opportunities -- Determinants of value : patients' perspective -- The patient experience -- Value is in the attention to detail -- Data and information -- Lean management system -- Six sigma -- Creating value through digital transformation -- Telemedicine...

In the wake of the debate over healthcare reform, community health centers grapple with the challenges of implementing an Electronic Health Records (EHR) System. The barriers to an effective implementation are as varied as there are strategies for implementation. The culture of the organization...

The concepts of goods and services innovation have been discussed extensively in the academic literature. The research has been both selective (dealing with specific attributes such as R&D, process innovation, measurement of innovation, and use of information technology) and specific (dealing...

This paper examines the components of quality cost (internal failure, external failure, appraisal cost, and prevention cost) in the context of two key manufacturing inputs, materials and machines; the concept is also explained for the company as a whole. The purpose of this research is to...