Purpose The purpose of this transcendental phenomenological qualitative research study is to understand the essence of what it is like to be an information systems professional working in the USA while managing and defending against social engineering attacks on an organization. The findings add...

The DeLone and McLean Model of Information Systems (IS) Success is one of the most cited and commonly-used models in the IS literature. Generally, the model has been used mainly to explain IS success at the individual level of analysis. However, in rare occasions it has been utilized on its...