Pablo, Amy L.; Reay, Trish; Dewald, James R.; Casebeer, … - In: Journal of Management Studies 44 (2007) 5, pp. 687-708
In this paper, we examine how a public sector organization developed a new strategic approach based on the identification and use of an internal dynamic capability (learning through experimenting). In response to the need for continual performance improvement in spite of reduced financial...