ch. 1. Decisions : the unit of success -- ch. 2. BYO -- ch. 3. Action to transaction to interaction -- ch. 4. The changing nature of data -- ch. 5. Social analytics -- ch. 6. Networked decisions -- ch. 7. Informed decisions -- ch. 8. Decisions as interactions -- ch. 9. Social listening -- ch....

Decisions : the unit of success -- BYO -- Action to transaction to interaction -- The changing nature of data -- Social analytics -- Networked decisions -- Informed decisions -- Decisions as interactions -- Social listening -- Engaged decisions -- Crowdsourced decisions -- Afterword

We are living in the post-information age, the era of so-called 'Big Data'. It is a practical possibility for corporations to report, chart and analyse every action, transaction and click that happens inside and outside their business. In Decision Sourcing Roberts and Pakkiri examine what this...