Blockchain-based track and trace (BCT) is increasingly adopted in the retail supply chain. However, there is little rigorous empirical evidence quantifying the effects of BCT on consumer purchases or examining the heterogeneity of these effects with varying product-related characteristics....

Problem definition: Lawmakers have begun to introduce “fair schedule” legislations that require employers to provide shift workers with more predictable and consistent work schedules. Business owners are concerned that the resultant loss of scheduling flexibility could reduce overall...

Purpose – Drawing on Transaction Cost Economics (TCE) theory and Organizational Information Processing Theory (OIPT), this study investigates how the alignments between the characteristics of service (i.e., task complexity and measurement ambiguity) and governance mechanisms (i.e., contract...

Purpose Drawing on transaction cost economics (TCE) theory and organizational information processing theory (OIPT), this study investigates how the alignments between the characteristics of service (i.e. task complexity and measurement ambiguity) and governance mechanisms (i.e. contract...

We examine the impact of three classes of website functions (foundational, customer-centered, and value-added) upon e-retailer performance. Using secondary panel data for 2007-2009 on operating characteristics of over 600 e-retailers, our econometric analysis finds that only the value-added...

Product clockspeed as represented by the rate of product changes has important implications for supply chain design. The literature suggests that external integration with customers and suppliers is associated with increased improvement and innovation capabilities of the focal firm. However, the...