Wang, Chengbo; Fergusson, Craig; Perry, Daniel; Antony, Jiju - In: Business Process Management Journal 14 (2008) 2, pp. 147-165
Purpose – A successful supply chain should ensure that all participating members benefit from the marketplace. To achieve this goal, the supply chain members need to improve their competences all the time, which requires a continuous learning process. Thus, mutual learning, through knowledge...