Phillips-Wren, Gloria E.; Hahn, Eugene D.; Forgionne, … - In: Omega 32 (2004) 4, pp. 323-332
In the literature, decision support systems (DSSs) have typically been evaluated on only a single criterion such as the outcome from decision making. However, it is clear that DSSs simultaneously have a critical impact on the process-oriented aspects of decision making, suggesting that a...