The two well-known strategic toolsets of scenarios and systems thinking possess a structural mutuality. The latter focuses on future states, whereas the former focuses on the mechanisms that create those possible futures. An ensemble of scenarios for strategic use should exhibit a homogeneity in...

Deep and grounded understanding of complex socio-technical phenomena, such as business-to-business (B2B) information systems, requires a collaborative process of enquiry where the researcher works with practitioners to make sense and establish meaning. This suggests the need for interventionary...

Contemporary conceptions of the planning component of strategy stress the need for an accommodating approach. This is seen alternatively as contingent planning, where commitments are made stage-by-stage as the surrounding situation develops, or as a robust response, where the emphasis is on...