Constantin, Pricop Oliver - In: Ovidius University Annals, Economic Sciences Series XI (2011) 1, pp. 1769-1772
The Customer Relationship- Marketing supposes the adaptation of the marketing mix from the customers’ and the market’s perspective. Thus, the 4 P (product, price, place, promotion) must become 4 D (desired by consumers, distinctive from the competition, deliverable by the company, durable...