To improve ATMs’ cash demand forecasts, this paper advocates the prediction of cash demand for groups of ATMs with similar day-of-the week cash demand patterns. We first clustered ATM centers into ATM clusters having similar day-of-the week withdrawal patterns. To retrieve...

We investigate the issue of predicting new customers as profitable based on information about existing customers in a business-to-business environment. In particular, we show how latent semantic concepts from textual information of existing customers’ websites can be used to uncover...

The planning of technological research and development (R&D) is demanding in areas with many relationships between technologies. To support decision makers of a government organization with R&D planning in these areas, a methodology to make the technology impact more transparent is introduced....

Background <br>Despite the omnipresence of mission statements, studies indicate that creating an effective mission statement is extremely difficult. <br>Purposes <br>Given the increasing pressure on health care administrators to develop an effective mission statement, this article sought to devise a state...

Convinced that it will improve their performance, the majority of public and non-profit organizations has developed a formal mission statement. However, despite its popularity, the assumed mission statement-performance hypothesis seems to be barely analyzed nor tested (Weiss and Piderit 1999)....

Longitudinal consumer behavior has been modeled by sequence analysis. A popular application involves Acquisition Pattern Analysis exploiting typical acquisition patterns to predict a customer’s next purchase. Typically, the acquisition process is represented by an extensional, unidimensional...

This approach introduces idea mining as process of extracting new and useful ideas from unstructured text. We use an idea definition from technique philosophy and we focus on ideas that can be used to solve technological problems.<br> The rationale for the idea mining approach is taken over from...

The effectiveness of coach turnover on team performance is widely discussed in the literature due to the indirect impact of a team’s performance on a club’s revenues. This study examines the effect of coach turnover within a competition season by focusing on the change in team quality and...

Background: Although mission statements are one of the most popular management instruments, little is known about the nature and direction of the presumed relationship between mission statements and organizational performance. In particular, empirical insights into the degree of mission...

Several supervised learning algorithms are suited to classify instances into a multiclass value space. MultiNomial Logit (MNL) is recognized as a robust classifier and is commonly applied within the CRM (Customer Relationship Management) domain. Unfortunately, to date, it is unable to handle...