Cordery, Carolyn J.; Proctor-Thomson, Sarah B.; Smith, … - In: Public Money & Management 33 (2013) 1, pp. 47-54
Well-managed volunteers are assets that charities insist they cannot do without. Nevertheless, few charities publish the value of their volunteers' efforts in annual reports. Charities' current practices in communicating volunteers' value reflect the regulatory environment, but not their...