Ramaswami, V.; Lucantoni, David M. - In: Management Science 25 (1979) 3, pp. 285-289
An approximation suggested by D. Gross and C. M. Harris in their book Fundamentals of Queueing Theory for computing the busy period characteristics in the single server queue with renewal input and general i.i.d. service times commonly denoted by GI/G/1 is shown to be lacking in accuracy, and...