Belmiro, Tânia R.; Gardiner, Paul D.; Simmons, John E.L.; … - In: International Journal of Operations & Production Management 20 (2000) 10, pp. 1183-1203
Business process re‐engineering (BPR), a management tool that initially advocated a revolution in the way businesses are driven, now carries the stigma of being a major cause of job elimination. This study reveals the depth of involvement of BPR practitioners in what, advocates claim, are the...