The development of information technology has affected the banking business strategy. Internet have been the backbone in the last decade in expanding the banking business, especially in increasing financial transaction services. The term online banking has emerged and became an aspect in banking...

The development of information technology has affected the banking business strategy. Internet have been the backbone in the last decade in expanding the banking business, especially in increasing financial transaction services. The term online banking has emerged and became an aspect in banking...

After Soeharto era, the bureaucracy reform in Indonesia was accelerated by the pressure of the society. The revitalization of policy system, manpower planning and also anti-corruption euphoria, were become spirit to create clean and good governance. To achieve bureaucracy reform especially in...